Privacy Policy

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Generic Privacy Policy


Online privacy policy of Filabé of Switzerland AG

Filabé appreciates your interest in and visit to our website. Protecting your privacy is important to us, which is why compliance with statutory provisions on data protection is a matter of course for us.

The following statement of Filabé’s privacy policy explains how Filabé collects, administers, and uses data about individuals online. The privacy policy only applies to information that Filabé receives from online sources that contain a link to this privacy policy. It does not apply to information from any other sources.

When using this website, you agree to the recording, collection, and use of information in accordance with this privacy policy. You also acknowledge that Filabé may replace, change, remove, or otherwise update the privacy policy at its own discretion and without any prior notice. It is Filabé’s intent to announce such changes on this page so that you are fully informed about the type of personal data Filabé collects, how it is used, and the circumstances under which Filabé provides information about it.

Filabé’s privacy policy is easy to find, as there is a link to it on every homepage and on every page on which personal data are requested. Based on the situation, further explanations may be provided in such places, for example about the intended use of the data. This privacy policy, with the additional explanations if applicable, describes how Filabé handles the personal data that you voluntarily provide when you use the Filabé website.

  1. Guarantee of privacy and/or personal data protection
    In this statement of Filabé’s privacy policy, the term personal data comprises elements such as a name, date of birth, e-mail, and residential address or telephone number, i.e. data that may serve to identify an individual. As a rule, Filabé does not record any personal data without the consent of the individual concerned. However, in justified exceptional cases Filabé reserves the right to record additional data to the extent that this is legally possible or required. The following sections explain how and when Filabé records and collects personal data.
  2. Intended use of personal data
    Most of Filabé’s web pages and functions do not require visitors to register personally. However, some services require registration. In these cases, a form must be completed on the website being visited on which certain fields are mandatory (required fields) and others are optional. In doing so, visitors must sometimes choose a user name and password. If required fields are left blank, access to the desired website is declined and Filabé cannot meet the request for the service.
    Filabé records personal data for the purposes disclosed to the individuals concerned during the registration process and/or whenever personal data must be provided. For example, personal data may be recorded in order to provide customers with products or services, to invoice customers for ordered products and services, to present products and services that are of interest to customers, or to communicate with customers for other reasons. Filabé stores personal data in accordance with the applicable legal and ethical reporting and/or documentation duties.
  3. Confidentiality of personal data
    Filabé does not sell, disclose, or distribute any recorded personal data to third parties, except in the cases described in our privacy policy.
    Filabé may make personal data accessible to other global Filabé companies that have stated that they handle the data in accordance with this privacy policy. Furthermore, personal data may be made accessible to third parties that act on behalf of Filabé or are related to the business of the Filabé Group so that these third parties can further process the personal data in accordance with the original underlying purpose for recording it. For example, this relates to deliveries, analyses, or technical service.
    Such third parties potentially comply with other privacy principles. However, Filabé endeavors to ensure that such third parties have a privacy policy with a high security standard comparable to that of Filabé. If necessary, Filabé - when appropriate - will ensure by means of a contract with the third party that the data provided to the third party are only used and processed for the express purpose designated by Filabé.
    Recorded personal data may be provided to third parties in two other cases: Firstly, the operation of this website and therefore the customer data associated with the website may be sold or transferred. In this case, Filabé would require the new operator of the site to handle personal data in accordance with this privacy policy. Secondly, the disclosure of personal data may become necessary pursuant to the law, a decree, or a court order.
  4. Right of access and rectification and the right of deletion and revocation
    If a visitor to a Filabé website discloses their personal data upon request, the visitor has an unrestricted right to access, edit, and delete these data. Furthermore, visitors can prohibit Filabé from contacting them. Anyone who would like to contact Filabé in connection with the use of their personal data is asked to send an e-mail to In case of a request, Filabé asks the name of the website on which the data were provided as well as the data that are to be corrected, updated, or deleted. Filabé responds to requests quickly and appropriately. Requests to delete personal data are responded to in consideration of all applicable legal and ethical archiving and documentation duties.
  5. Security and confidentiality
    In order to ensure the security and confidentiality of the personal data that are recorded by Filabé online, Filabé uses data networks that have state-of-the-art firewalls and password protection, among other things. Although Filabé cannot guarantee that the data will not be lost, misused, or changed, Filabé endeavors to avoid such incidents.
  6. Data transfer abroad
    Filabé may transfer personal data to databases outside the individual concerned’s country of residence. Even if personal data are transferred to a country that does not require compliance with international data protection standards, Filabé nevertheless endeavors to ensure that an export of data to such a country is given adequate protection.
  7. Anonymous data, cookies, and tags
    Filabé may record anonymous information about website visits, e.g. sites that are visited and searches that are carried out. Such anonymous information is used to better tailor the contents of the websites to customer needs and to gather statistics about the individual use of the websites for the purpose of internal marketing analyses. To this end, Filabé may install cookies that register the visitor's Internet provider as well as the date and time of a visit to one of its websites. The cookies used by Filabé do not serve to reveal an individual’s identity. A cookie is a small piece of information that is sent to browsers and stored on the hard drive of the respective computer. Cookies do not damage the computer. Users can configure their browsers in such a way that a message appears on their screen when a cookie is placed. This allows users to decide whether or not the cookie should be installed on the hard drive. Filabé may enlist the services of third parties for the collection and processing of the information described in this section. These third parties are subject to the same duties as described above in section 3.
    Filabé may use Internet tags, also referred to as single-pixel GIFs, in connection with cookies on Filabé websites or allow them to be used by third parties. These tags are located on online advertising material that direct users to the website as well as multiple places on the website itself. Filabé uses this technology to measure visitor response to the website and the effectiveness of advertising campaigns. For example, this may include information about how often a page is opened and which information is retrieved. Tags and cookies enable a third party to collect anonymous data about visitors to other websites.
    Filabé does not use tags or cookies to locate or collect information that may serve to identify individual visitors, e.g. names, addresses, e-mail addresses, or telephone numbers.
    Privacy policy on the use of Twitter
    The functions of the Twitter service are integrated into our websites. These functions are offered by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. By using Twitter and the “re-tweet” function, the websites you visit become linked to your Twitter account and are disclosed to other users. In the process, data such as the IP address, browser type, domains retrieved, sites visited, mobile wireless carriers, device and application IDs, and search terms are transmitted to Twitter.
    Please note that, as the provider of the sites, we do not receive any information about the content of the data that are transferred or their use by Twitter. As Twitter’s privacy policy is continually updated, we refer to the most current version at (
    You can change your Twitter privacy settings under the account settings at If you have any questions, please contact
    Privacy policy on the use of Google Analytics and Google Remarketing
    This website uses Google Analytics and Google Remarketing, which are services of Google Inc. (“Google”). Google uses cookies, text files that are saved on your computer, to help the website analyze how you use the site. The information generated by the cookie about your use of the website (including your IP address) is transmitted to and stored by Google on servers in the US. The last three digits of the IP address are then deleted by Google so that it is no longer possible to clearly identify the IP address. Google complies with the data protection regulations of the US Safe Harbor agreement and is registered with the Safe Harbor program of the US Department of Commerce. Google uses this information to evaluate your use of the website, to compile reports on website activity for the website operators, and to provide other services related to website and Internet usage. Google may also transfer this information to third parties where required to do so by law, or if such third parties process the information on Google’s behalf. Third parties, including Google, place ads on websites. Third parties, including Google, use saved cookies to place ads based on a user’s previous visits to this website. Google will not associate your IP address with any other data held by Google. You may object to the collection and storage of data at any time with future effect. You may deactivate Google’s use of cookies through a corresponding setting in your browser software by going to and clicking on “opt out.” Alternatively, you may deactivate the use of cookies by third-party providers by going to the deactivation page of the Network Advertising Initiative at You can find further information about Google’s regulations at However, please note that certain functions of the website may not function properly without them. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
    Privacy policy on the use of Google +1
    You can use the Google +1 button to publish information worldwide. By clicking on the Google +1 button you and other users will receive personalized content from Google and its partners. Google also stores the information that you assigned content a +1 as well as information about the page that you viewed when you clicked on +1. Your +1 selections can be displayed as information together with your profile name and your photo in Google services such as search results, your Google profile, or in other places on websites and online ads.
    Google records information about your +1 activities in order to improve Google services for you and others.
    In order to use the Google +1 button, you need a globally visible, public Google profile that must contain at least the name selected for the profile. This name is used for all Google services. In some cases, this name can also replace another name that you have used when sharing content via your Google account. The identity of your Google profile can be displayed to users who know your e-mail address or have other identifying information about you.
    In addition to the intended uses described above, the information you provide is also used in accordance with the applicable Google data protection regulations ( Google may publish summarized statistics about the +1 activities of users and/or share these statistics with our users and partners, e.g. publishers, advertisers, or related websites.
    Privacy policy on the use of Facebook plugins (“Like” button)
    Plugins developed by the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA, have been integrated into our site. You can identify Facebook plugins from the Facebook logo or the “Like” button on our site. An overview of Facebook plugins can be found here: When you visit our site, the plugin creates a direct link between your browser and the Facebook server. Facebook therefore receives the information that you have visited our site from your IP address. If you click on the Facebook “Like” button while you are logged in to your Facebook account, you can link the content of our site to your Facebook profile. This means that Facebook is able to assign the visit to our site to your user account. Please note that, as the provider of the site, we do not receive any information about the content of the data transferred or their use by Facebook. Further information can be found in Facebook's privacy policy at If you do not want Facebook to be able to assign the visit to our site to your Facebook user account, please log out of Facebook.
    Privacy policy on the use of Facebook Remarketing
    Remarketing tags developed by the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA, have been integrated into our site. When you visit our site, the remarketing tags create a direct link between your browser and the Facebook server. Facebook therefore receives the information that you have visited our site from your IP address. This means that Facebook is able to assign the visit to our site to your user account. We can use the information obtained in this way to display Facebook ads. Please note that, as the provider of the site, we do not receive any information about the content of the data transferred or their use by Facebook. You can find further information about this in Facebook’s privacy policy at If you do not want data to be collected via Custom Audience, you can deactivate Custom Audience here deactivate.
    Privacy policy on Facebook Custom Audience
    We use Facebook Custom Audience on our website. Please note that Facebook and third parties use cookies, web beacons, or similar technologies to collect or receive information from this website and use this information to provide measurement services and targeted advertisements. Visitors to the website can deactivate Facebook Custom Audience.
    Privacy policy on Funnelytics
    We use Funnelytics in order to better understand our users’ needs and to optimize this service and experience. Funnelytics is a technology service that helps us better understand our users experience (e.g. how they navigate through web pages, how they respond to different web pages, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Funnelytics uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device type (unique device identifiers), browser information, geographic location (country only)). Funnelytics gives our users the option to specify what data is collected or suppressed. For further details, please see Funnelytics’ privacy policy by clicking on this link.
  8. Personal information and children
    Filabé will not knowingly record or disclose to third parties the personal data of children under the age of 13 without obtaining the prior approval of the legal representative (e.g. a parent or guardian) by means of direct contact. Filabé will notify the legal representative of the personal data that were collected on the child and give the person with parental custody the ability to prohibit the further recording, use, or storage of the child’s personal data. Compliance with laws for the protection of children is a matter of course for Filabé.
  9. Links to other pages
    The privacy policy described here is only applicable to the websites of Filabé and excludes third-party sites. Filabé may provide links to other websites it considers interesting. Where possible, Filabé tries to ensure that sites associated with Filabé websites meet the highest standards. However, due to the nature of the World Wide Web, Filabé cannot guarantee the data protection standards of every linked site or assume liability for the contents of the linked page. This privacy policy is not intended to be applied to linked non-Filabé websites.
  10. Contacting Filabé of Switzerland AG
    Do you have questions or complaints about data protection and data recording on Filabé websites and compliance with the principles outlined here, or do you have comments or suggestions for improving Filabé’s privacy policy? Then please contact Filabé’s data protection officer:
    Filabé of Switzerland AG
    Markus Lehmann
    Schweizersbildstrasse 41
    8207 Schaffhausen
    Tel.: +41 (0)52 634 05 70

This Filabé privacy policy was last updated in January 2013. Filabé is committed to continually improving the technical environment in order to process the data provided to Filabé. Due to these updates, users should revisit this privacy policy page from time to time.

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